FAQs

The image you send

Electronic Images - These need to be taken on a digital camera. The lower the mega pixels and resolution of the image that you send is more likely to become pixelated or blurred when enlarged. We do not except photos from camera phones.Photos - If you send a photo we can blow this up but the image will not be as clear due to this process. We would send you back a proof to see if you wish to proceed

Framing

All images have different needs - we have the ability to wrap the image around the frame or keep the edges plain (colour to be confirmed depending on image and preference). Whatever the problem Design-a-Canvas will consult you to get the best possible look

Wrapping - requires 4cm on each side of the picture to go around the frame so the image needs to be reasonably central. If there is not enough image to go round the frame we may be able to 'reproduce' the image - with a little magic from our artist we can artificially extend the picture so you miss nothing - this may occur additional costs which our artist will contact you about before proceedingPlain Edge - we can border any images that need the full width of the canvas and do this in any colour you wish.

Delivery

Once you have sent us the image we aim to get your canvas to you within seven working days of receipt. All postage and packaging costs are included in the price for UK mainland only. Please contact us for a price outside the UK mainland.

Care for the Canvas

All works must be kept away from wet or damp environments. The work must be kept in a dry, cool place away from direct sunlight and extreme temperatures and environments

Payment

All payments are made through PayPal who enable anyone with an email to securely send and receive payments with ease

PayPal

PayPal, an eBay Company, has quickly become a global leader in online payment solutions with 96.2 million account members worldwide. Available in 55 countries and regions around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.

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